The Healthcare industry is evolving from reactive approaches for resolving health issues to adopting proactive models for preventive healthcare. In this new environment, healthcare firms are focusing on value-based care where providers are paid based on improving the quality of life and outcomes for the patients.

Optimal pricing with pre-emptive reach-out to patients is the need of the day for providing patient-centric medical services. Healthcare firms also struggle with ensuring that their services meet all SOPs, audit trails and prescribed standards set by global regulatory organizations.

Healthcare BPO services from Intelics help drive improved patient care, patient engagement, health outcomes, and reduced expenses. Our services provide healthcare offerings that are specifically designed to cater to the needs of healthcare providers from billing to patient care.



  • 24 x 7 x 365 service to simplify the coordination of care and flow of information among patients and physicians.

  • 50 million medical records processed.

  • 5 million provider updates processed annually at or above 89% accuracy

  • 10 million patients on-boarded.

  • 5 million claims transactions processed annually at or above 99% accuracy


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