The impact of technology in retail is not just through E-commerce. Digital technologies such as AI, computer vision and IoT have changed every part of the shopping experience, from browsing to checkout. The growth in e-commerce is one of the drivers but the other is also the rise of the discerning consumer. AI-enabled systems also help reduce the cost of operations and improve employee motivation with outcomes directly impacting revenue and margin growth.
“Meaningful Customer Experiences” transcend across physical and virtual boundaries, providing customers a seamless connection to their favourite brands.
At Intelics, we have developed an end-to-end digital lifecycle solutions suite to enable process and technology transformation and reimagine customer journeys using design thinking, analytics, and systems integration. Our solutions enable an innovation ecosystem that allows retailers to experience new technology and business paradigms.