Proper credit underwriting is key to the sustainability of global financial institutions. Inadequate processes have contributed to the accumulation of non-performing assets on the balance sheets of banks, insurance companies and other financial services companies.

Underwriting a consumer has always been an extensive, time-consuming, and complicated process since it involves a lot of manual paperwork and physical interactions between the consumers and companies’ staff.

Intelics supports Credit Assessment and Underwriting activities in the Banking, Financial Services, and Insurance (BFSI) sector by providing “End-to-end Life Cycle Management” services. Our services start from first-mile pickup, processing to last-mile storage. We are a “One Stop Shop” for the customers and BFSI companies.

Our end-to-end customer journey services include:

  • Customer On boarding – Digital or Physical
  • KYC validation and Verification
  • Data Processing
  • CAM preparation (Credit Appraisal) and Case Preparation (Insurance)
  • KYC Verification
    • Financial Analysis and Plotting
    • Health Investigation (Insurance)
    • Recommendation of Decision
  • Tele Verification or Tele Underwriting
  • Field Investigation – Demographics, Employer and Social
  • Post Sanction Document Collection – Agreements
  • Non Discrepancy Check – Post Sanction Scrutiny
  • Disbursement
  • Storage – Physical or Digital (Cloud)



  • Get technology-led domain expertise across multiple verticals

  • Gain from specialised transition management skills and solutions

  • Benefit from the best in class capabilities of an E2E data governance solution provider

  • Avail of a scalable value-chain with onboarding, servicing, and deboarding

  • Take advantage of best-in-class delivery capabilities across India, Middle East and Africa

  • Profit from process re-engineering emphasis on customer delight, risk reduction, and optimal servicing cost


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