Pain Areas

Hospital administration was finding it difficult to manage the case papers of patients admitted in the hospital for treatment.

Too much of space was getting utilised in the main hospital building to store the case papers; which otherwise could have been utilised for better commercial purposes.

With physical case papers, it was difficult to find out past trends of diseases and derive patterns for further analysis and other associated work.

Retrieve very old case papers for any medico-legal requirement.


Our Approach

Intelics DMS team approached the Chief Medical Officer of the hospital to understand their problem related to patients’ case papers. Further, Intelics team:

  • Assessed the case papers stored in hospital's central storage area to find out the information that is being captured and how can these data points be utilised.
  • Based on the case papers (of IPD patients) and data available; Intelics team suggested a certain pattern of segregating these papers and apply necessary indexing and tagging parameters to them.


Solution Provided

The Infodocs® solution was configured to meet hospital's requirement and address their problem at hand.

We worked out a solution using data points available on case papers and the process being followed at the hospital.

Intelics ensured that there is no change in the way the hospital has been functioning. This helped in gaining customer's trust and confidence.

We mapped the diagnosis mentioned in the case papers internally to the ICD codes to help get the pattern data available for analysis.



Huge time-saving in day-to-day activities like:

  • Searching case papers of any repeat patient from the physical storage racks. This activity is now totally eliminated as case papers are available on fingertips(mouse clicks).
  • Checking patients’ history instantly (diagnosis and associated treatment imparted during previous visit / stay at hospital) to proceed the treatment.

Reduction in repeat patients — as all previous case papers are readily available which helps in providing the correct treatment in the first visit itself.

Generating trends of diseases during various seasons. This information would help the hospital to be ready with the necessary treatment related pre-requisites during the start of any season.

Generating trends of diseases for different localities. This information would help the hospital to spread awareness (with help from local Municipality offices) about a particular disease and its prevention.